Remember "Cooler Heads Prevail" When Conflict Arises
Conflict can crop up with patients or colleagues.
It usually occurs because of gaps in information...personal differences...miscommunication...or unclear expectations.
If left unchecked, conflict can lead to reduced patient care, job performance, and morale...sometimes even fatigue or depression.
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- 12 issues every year — what you need to know and do, right now
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- Plus much more!
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